TERMS

TERMS AND CONDITIONS OF SALE & USE

The following Terms and Conditions of Sale govern the sale of services and merchandise by Eon Interior Design to you through the www.eoninteriordesign.com Site and through our Interior Design Service. The Terms and Conditions listed herein are applicable towards all domestic and international sales and accounts. Your use of the www.eoninteriordesign.com Site and your use of our Interior Design Service to purchase services and merchandise declares your agreement to follow and to be bound by these Terms and Conditions of Sale.

PRODUCTS & ORDERS

Every order is subject to an order confirmation from Eon Interior Design. Please note the merchandise arranged on the Site or in the material we present by email may be discontinued or depleted of its stock and availability can not be guaranteed. While we make our best attempts to display the style, colors and materials of products with accuracy, the actual style, colors and materials you see will depend on your monitor and may not be accurate. All products presented on the Site or in the material we present may only be relied upon as reference and the actual product's style, colors and materials may vary in person.

Client fully acknowledges, accepts and agrees that immediately upon Client's verbal or written approval of any Eon Interior Design design, Eon Interior Design will promptly place orders with vendors to ensure that all approved items are purchased and shipped to Eon Interior Design's designated receiving warehouse. Eon Interior Design does not disclose its warehouse locations to its clients for any reason due to security and proprietary purposes. Client shall pay all applicable phase deposits towards any and all approved items upon receipt or as otherwise stated in any Eon Interior Design invoice.

Eon Interior Design will be responsible for handling all purchases related to every interior design project for all articles sourced and selected by Eon Interior Design or by Client. Therefore, the following interior design project merchandise to be solely purchased by Eon Interior Design for any Client’s Project may include the following indoor and outdoor articles, but may not be limited to the undermentioned: Custom Indoor and Outdoor Furniture, Indoor and Outdoor Furniture (non-custom), Custom Cabinetry, Lighting and Bulbs, Rug and Rug Pad, Wall Art and Wall Decor, Wall Sculpture, Plants (faux and realistic), Botanicals (faux and realistic), Planters and Troughs, Mattresses and Mattress Foundations, Games and Gifts, Housekeeping Articles, Fabrics and Textiles, Leathers and Materials, Curtains and Draperies, Window Treatment Hardware, Curtain Hardware, Window Shades and Blinds, Window Shutters, Live and Manufactured Stone, Countertop Materials, Bathroom Faucets and Fixtures, Sinks and Vanities, Toilets and Bidets, Bathtubs, Kitchen Faucets and Fixtures, Gym Equipment, Flooring Material, Tiles, Backsplashes, Wallpaper and Wallcoverings, Indoor and Outdoor Fireplaces and Firepits, and Home Decor (mirrors and medicine cabinets, pillows, blankets and throws, comforters, sculptures, objects, bowls, vases, vase filler, fountains and pedestals, books, bedding, baskets and hampers, bottles and jars, bowls and boxes, candle holders, office decor, picture frames, trays, bathroom accessories, towels and bath mats, kitchen accessories and linens, kitchen gadgets and utensils, kitchen and countertop organization articles, cutlery, drinkware and dinnerware, serveware, drinkware, bar and wine essentials, silverware, flatware, table linens, dining accessories, cookware, small and large appliances, audio and television electronics, holiday decor, soaps and lotions, scents, home fragrance, everyday organizational articles, cabinetry hardware, outdoor furniture covers, umbrellas, etc.).

Promptly after a project launches and enters into either the floor plan phase or the budget phase, Eon Interior Design will collect a minimum required amount at 50% of the total value of the estimated project budget, also known as the “merchandise spend” amount reflected in the executed contract. While a 50% deposit is acceptable as a minimum required payment toward the total value of an agreed upon merchandise spend, Eon Interior Design recommends payment in the full amount toward the total value of the estimated budget or merchandise spend for a more streamlined process. Payment toward such phase deposit(s) or invoice(s) are due within two (2) business days from the date of the phase deposit, pro forma invoice, invoice, or associated form. Failure to remit any minimum payment(s) will result in applicable late fees, the possible pausing of a project, and may incur any remaining project design service fee balance to become due in full, and to be paid to Eon Interior Design within two (2) business days from the date of invoice. It is up to Eon Interior Design’s sole discretion on when it is necessary to collect such funds in either phase mentioned above.

PRICING ON DOMESTIC SALES WITHIN THE UNITED STATES

All prices on our quotations, invoices, and on this Site are in US Dollars. On occasion, prices may change without notice. The total amount due on an order shipping within the United States is inclusive of sales tax. Sales tax is applied in accordance with applicable state and local regulations based on your shipping address. Any applicable sales tax amount is indicated on the payment page of the cart or at the bottom of a quotation or invoice. Various factors may determine the total sales tax charged on your order such as the type of item purchased, sales price, and destination of the delivery. The sales tax assessed on an order may change at any time from the time you place an order and the time of credit card charge authorization, which may affect the calculation of sales taxes. The total amount appearing on your payment page of the checkout process may differ from the final sales tax charged as indicated in the order confirmation or invoice you will receive after placing your online order with www.eoninteriordesign.com. For onsite interior design installations, all applicable merchandise ships directly to Eon Interior Design’s receiving warehouse where the merchandise is received, inspected, and prepared for delivery on the day of installation. White glove delivery rates vary and are dependent upon the size of deliveries. All fees associated with warehouse storage and white glove delivery are the Client’s responsibility and not the responsibility of Eon Interior Design. Client shall pay for all merchandise, warehouse storage fees, delivery fees, and any ancillary fees related to the project prior to a delivery or installation.

PRICING ON INTERNATIONAL SALES OUTSIDE THE UNITED STATES

All prices on our quotations, invoices, and on this Site are in U.S. Dollars. On occasion, prices may change without notice. The total amount due on an order shipping outside the United States is not inclusive of any customs, duties, taxes or brokerage fees. All of these fees are considered your responsibility. The total cost for transportation is calculated during the time your order is processed. These transportation fees include the cost for shipping, the cost for fuel surcharges, and the cost to fully insure your order being shipped. Once we have concluded the cost associated with shipping your order to its destination, we will email you an invoice reflecting the final total including the transportation costs. As mentioned, this final invoice will include the transportation costs but is not inclusive of any customs, duties, taxes, or brokerage fees unless otherwise stated. The total amount appearing on your payment page of the checkout process will differ from the final amount charged as indicated in the order confirmation or invoice you will receive after placing your online order with www.eoninteriordesign.com. We will proceed with processing your order for international shipment only after we have received your emailed approval for the final total amount as reflected in your final invoice.

DELIVERY & LOGISTICS

You are responsible for all shipping and logistics costs associated with the delivery of the products you purchase through our Interior Design Service and on the www.eoninteriordesign.com Site. As with any shipment, risks of loss and damage can occur to the product(s) being shipped at any time during transit. While these unfortunate scenarios are out of our control, we will be there to assist you in the event of any loss or damage associated with your order, granted that you provide us with prompt notification of no longer than forty-eight (48) hours after receipt of a damaged item and no longer than forty-eight (48) hours after receipt of notification from the courier regarding the loss of a package. Once an order has been processed for shipment, it is to be considered as shipped. Clients and its agents or representatives are prohibited from accessing our warehouse locations and are prohibited from being on-site at any point of time during any of our interior design installations in accordance with the terms found in our Project Timeline and we are unable to make any exceptions to this policy. Eon Interior Design will not distribute or provide any individual order status or tracking information for any merchandise ordered under our interior design services or interior design turnkey projects.

All merchandise ordered and processed through our “Estimated Budget & Spend Approval Form” distributed under our interior design services will ship directly to our warehouse. Once all merchandise listed within an approved “Estimated Budget & Spend Approval Form” reaches our warehouse, we will then issue any final invoices to be paid prior to our installation so that we may schedule our delivery and installation of all items together. Eon Interior Design is not able to offer partial deliveries for any interior design project in order to comply with our company policy of providing one final, completed design across a single installation. One single installation may run the course of several back-to-back days and is dependent upon the size of the installation. Eon Interior Design will not be responsible for any associated hotel or housing fees incurred by a Client in order for the duration of our installation to be completed. Due to our company policy, liability, and insurance purposes, Clients and its agents or representatives are required to remain off-site during the entirety of our installations. After our installation is completed, you will be able to return to your property to enjoy our stunning design.

Quoted delivery dates are approximate dates only. We shall not be responsible for any delay in delivery or failure in performance for any cause beyond our reasonable control (including but not limited to labor disputes, failure or delay of sources to supply, transportation difficulties, accidents, fires, or acts of God) or any event which interferes with our normal business operations or service.

Any Merchandise not accepted for delivery within thirty (30) days after notification is subject to storage charges as determined by Eon Interior Design. You will bear the risk of loss or damage during such transfer and storage.

You are responsible for all shipping and logistics costs associated with the delivery of the products you purchase on the www.eoninteriordesign.com Site and from our Interior Design Service. As with any shipment, risks of loss and damage can occur to the product(s) being shipped at any time during transit. While these unfortunate scenarios are out of our control, we will be there to assist you in the event of any loss or damage associated with your order, granted that you provide us with prompt notification of no longer than forty-eight (48) hours after receipt of a damaged item and no longer than forty-eight (48) hours after receipt of notification from the courier regarding the loss of a package. Once an order has been processed for shipment, it is to be considered as shipped.

Client acknowledges there are separate shipping and logistic fees that may be additional to any estimated merchandise subtotal costs. Therefore, client agrees to pay for such associated shipping and logistic fees, which includes an estimated cost between 10% to 30% or more of the overall value of a merchandise budget, in addition to any merchandise fees to cover all combined costs for in-bound vendor freight and shipping fees associated with shipping all merchandise from our vendors to our warehouse facilities and to also cover the additional associated processing costs for all warehouse receiving, storage, delivery, and white glove delivery fees, which are all required services for every project. Such cost estimates are based on domestic shipping and logistic estimates within the continental United States, excluding Puerto Rico, Hawaii, and Alaska, and such fees or estimates are subject to change.

All white glove delivery installations are performed across one (1) single installation on one (1) single designated date, unless otherwise stated or agreed upon. All spaces, rooms, and areas, are to be free of any existing furniture, decor, or ancillary items in order for our delivery team to perform its installation in accordance with our delivery policies. Clients and its agents or representatives are prohibited from accessing our warehouse locations and are prohibited from being on-site at any point of time during any of our interior design installations in accordance with the terms found in our Project Timeline and we are unable to make any exceptions to this policy. Eon Interior Design will not distribute or provide any individual order status or tracking information for any merchandise ordered under our interior design services or interior design turnkey projects.

Warehouse pickups by any client or any of its third parties are not permitted under any circumstances as we must provide the delivery of all orders directly to our client via any of our delivery services once all orders and services are paid for.

All prices on this Site are in U.S. Dollars. On occasion, prices may change without notice. The total amount due on an order shipping outside the United States is not inclusive of any customs, duties, taxes or brokerage fees. All of these fees are fully considered your responsibility. The total cost for transportation is calculated during the time your order is processed. These transportation fees include the cost for shipping, the cost for fuel surcharges, and the cost to fully insure your order being shipped. Once we have concluded the cost associated with shipping your order to its destination, we will email you an invoice reflecting the final total including the transportation costs. As mentioned, this final invoice will include the transportation costs but is not inclusive of any customs, duties, taxes, or brokerage fees unless otherwise stated.

Please understand the shared responsibilities requested in order to ensure proper receipt of every product. For insurance purposes, we ask you to be mindful that within a window of forty-eight (48) hours after receiving delivery on the item(s) you ordered, a notification shall be provide to Eon Interior Design in the event of receiving damaged goods.

During the unforeseen loss or damage of an order, it is important to understand our Loss & Damage Policy so that we can remedy any situation that arises. As with any shipment, risks of loss and damage can occur to the product(s) being shipped at any time during transit. While these unfortunate scenarios are out of our control, we will be there to assist you in the event of any loss or damage associated with your order, granted that you provide us with prompt notification of no longer than forty-eight (48) hours after receipt of a damaged item and no longer than forty-eight (48) hours after receipt of notification from the courier regarding the loss of a package. Once an order has been processed for shipment, it is to be considered as shipped.

If your order has arrived damaged or has been lost in transit, please follow the ACTION procedures that follow.

Promptly email us within forty-eight (48) hours at info@eoninteriordesign.com or contact us via another method as listed in our Contact section to notify us of a damaged item or loss of a package within the time frames listed above. If we do not receive notification within the time frames listed above, then we may be unable to assist you further, dependent upon the courier's own terms and policies.

If the item you received is damaged, please take photographs of (1) the damaged item, (2) the packaging materials used inside, and (3) images of the outside box. We will need to receive all three image scenarios to file a claim on our end with the courier. If your item was white glove delivered and installed without any packaging materials, then please only provide us with photographs of the damaged item. Please email the images to info@eoninteriordesign.com.

During the scenario in which a package has been misplaced or lost by the courier, please contact us within forty-eight (48) hours so that we can collect any additional details that may be available from the courier.

Rest assured, your damaged or lost order will be treated with priority, and we will provide you with thorough communication regarding the status and upcoming expectations pertaining to your damaged or lost product(s).

INVOICING AND PAYMENT

All our invoices are payable upon receipt and are due within two (2) business days from the issue date reflected on all invoices, pro forma invoices, and balance invoices, unless otherwise noted or instructed. Failure to render payment in a timely manner will result in an immediate ceasing of work. A resumption of work will begin upon receipt of the outstanding payment. In the event of any delays such as permits, design changes, or outstanding payments, Eon Interior Design will not be held responsible for the loss of any contractors, sub-contractors, and their refusal to return to the Project.

After full completion of the entire design and procurement process, where all item selections are finalized from an approved, signed-off Budget & Spend Approval Form, one final Eon Interior Design invoice for all purchases, broken down by room or area, will be provided by Eon Interior Design upon request of Client. Eon Interior Design will only provide one final Eon Interior Design invoice document at the project's completion stage, reflecting a per room subtotal cost summary due to our per room or per area package pricing structure, only after a project is determined to be completed by Eon Interior Design and prior to the scheduling of our delivery or interior design installation. Throughout any interior design project, Eon Interior Design may continue to periodically issue Merchandise Order Summary Forms, Budget & Spend Approval Forms, and Phase Deposit or Phase Installment payment requests as pertaining to any applicable item(s) processing or ordering within its design and procurement process. Any remaining payment due towards an invoice or a final balance invoice must be rendered and received by Eon Interior Design's bank prior to our interior design installation of any furniture, decorative item, fixtures, or any article or item pertaining to the project.

Any amounts owed by you to Eon Interior Design that are not paid when due are subject to an interest charge computed at a monthly rate equal to ten (10%) percent (or the highest percentage rate permitted by law, if lower). In addition, we may suspend our services to you and/or withhold any item of Merchandise until payment has been made in full. You will be liable for all costs (including reasonable attorneys’ fees and related costs) incurred by using the collection of any amounts due to us by you. By paying any proposal or invoice, you are accepting our services and agreeing that such payment is non-cancellable and non-refundable. Please note that all Designer compensation, including but not limited to our Design Fee, Purchasing Fee, Project Administration Fee and Hourly Rates, and all Reimbursable Expenses are subject to applicable state and local sales and excise tax (and similar taxes) and you agree to pay these fees and taxes.

During or after any part of Eon Interior Design’s ordering or procurement process, if a client chooses to request to order any add on item(s) or to order any additional item(s) that are not part of a final cost summary or final cost summary form, this request will only be honored and granted if the client’s account is first current and paid in full for all design services, merchandise, delivery and installation services, and all project-related costs. Eon Interior Design will then proceed with ordering any requested add on items outside of what’s reflected on a final cost summary form only after a client’s account is paid in full and brought current with a zero-balance owed to Eon Interior Design. Once a client’s account is current and paid in full where a zero balance is confirmed by Eon Interior Design, a new invoice will then be provided to the client where payment in full towards any newly total invoiced amount will be required in full, in order to formally process and procure any new add on items or to obtain any new services. If a client makes any additional payment or payments towards their account, any and all payments issued to Eon Interior Design will be applied immediately towards the client’s account balance in order to satisfy any remaining amount or balance due towards the client’s account or final bill with Eon Interior Design. These payments are non-cancellable and non-refundable.

We may include one revision with all our deliverables for your project, if stated on our proposals and contracts. If one revision is included in our contract, then all additional revisions will be billed to you as the client across our hourly rate amount reflected in our contract. Clients are solely responsible for all charges associated with all revisions, whether they are specifically requested by the client or were determined necessary and needed by Eon Interior Design during the organic design process in order to make progress towards the design process or to achieve the final design. Any additional revisions performed will be billed to you as the client across our hourly rate reflected on our contract. This policy, like all our policies outlined in our terms and conditions, is non-negotiable and will be determined by Eon Interior Design based on the number of revisions performed. Any invoice issued for additional revisions is to be paid in full upon receipt of invoice and within two (2) business days of the date reflected on the invoice.

Client site visits, also known as on-site, on site, and onsite visits may include a certain number of visits for your project, if stated on our proposals and contracts. If additional site visits beyond the contractual agreement are necessary, then all additional site visits will be billed to you as the client across our hourly rate amount reflected in our contract. Clients are solely responsible for all charges associated with all site visits, whether they are specifically requested by the client or were determined necessary and needed by Eon Interior Design during the organic design process in order to make progress towards the design process or to achieve the final design. Site visits consist of visits made to the property being designed, a visit to any office, store, showroom, alternative job location, or location related to the project, and so on. Each site visit performed only includes up to three (3) maximum hours of time. Any additional time spent will be billed to you as the client across our hourly rate reflected in our contract. Additional site visits will be billed to you as the client across our minimum site visit purchase package for your project. This minimum site visit purchase package amount is non-negotiable and will be determined by Eon Interior Design based on the scale and size of your project and is to be paid in full upon receipt of invoice and within two (2) business days of the date reflected on the invoice. Any unused site visits are non-refundable and will be absorbed into Eon Interior Design’s total design service fees earned for its overall work performed on the project.

We include up to ten (10) total hours of ongoing communication with all projects, unless a certain number of communication hours for your project is stated on our proposal and contract. If additional communication hours are necessary beyond the ten (10) total base included hours or beyond the hours reflected on the contractual agreement, then all additional communication hours will be billed to you as the client across our hourly rate amount reflected in our contract. Clients are solely responsible for all charges associated with all communication time, whether they are specifically requested by the client or were determined necessary and needed by Eon Interior Design during the organic design process in order to make progress towards the design process or to achieve the final design. Communication hours consist of all our time spent on all incoming and outgoing communication across all emails, text messages, video calls, phone calls, audio messages sent via text message, WhatsApp messages, WhatsApp phone calls, etc., for all communication exchanged with all clients, vendors, warehouses, contractors, subcontractors, manufacturers, fabricators, architects, and any and all third parties related to the project. Our time spent reviewing all communication may also pertain to our time spent on reviewing all exchanged images, documents, deliverables, etc. Additional communication hours will be billed to you as the client across our minimum communication purchase package for your project. This minimum communication purchase package amount is non-negotiable and will be determined by Eon Interior Design based on the scale and size of your project and is to be paid in full upon receipt of invoice and within two (2) business days of the date reflected on the invoice. Any unused communication time is non-refundable and will be absorbed into Eon Interior Design’s total design service fees earned for its overall work performed on the project.

In the event, we were to lose allocation on any item that was selected for a project due to product damage, the item being lost in transit, unforeseen delays, or for any other reason at all, we may replace your item ordered with either the same item or another item of our choice that we believe will match the original item selected as closely as possible. Any and all item replacements will be final and solely determined by us as necessary, and as needed in order to complete the project.

In the event you do not issue payment towards an invoice on time, your client website may be suspended should your invoice become past due. Upon our banking institution’s receipt of your payment in full towards your past due invoice, we may then reinstate your account and provide access once more to your client website, presentations, and other applicable deliverables. Please ensure to issue timely payments within two (2) business days towards all invoices, unless otherwise noted or instructed.

By supplying a credit card payment to an Eon Interior Design representative and/or on any of its third-party credit card processing platforms, you thereby authorize your credit card to be charged for the total amount(s) calculated in your invoice or as detailed in an emailed proposal or invoice. As such, you are agreeing to the latest Terms & Conditions, including the Return Policy, listed herein.

You agree that you will not hold Eon Interior Design against any claim, cost or liability pursuant to the use of this credit card authorization towards your order. You agree that no chargeback claim or dispute will be pursued on the full credit card charge amount. Furthermore, you certify that you are the authorized cardholder of the credit card being processed, and you are authorized to make the selected purchases for any service or merchandise. If you have questions about a payment made to us, we encourage you to contact us through our online web submission form.

RETURN & CANCELLATION POLICY

Please inspect all merchandise immediately upon delivery and within forty-eight (48) hours. If the item you received is incorrect or if there is any damage or manufactured defects found with your merchandise, contact us by emailing info@eoninteriordesign.com within forty-eight (48) hours of receipt of your delivery of any items with any issue. If we are appropriately notified of any issue with your merchandise within the required forty-eight (48) hour timeframe from the time of your delivery and the item you received is damaged or defective, we will do our best to replace your item as soon as possible. If you believe an item from your order is incorrect, please contact us by emailing info@eoninteriordesign.com within forty-eight (48) hours of receipt of your delivery of any items with any issue, as it may likely be that the item you received is indeed correct and just appears different in person than as presented in any of our in-person or online interior design presentations.

Eon Interior Design does not offer any refunds and all sales are final. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. The following final sale items that are not eligible for exchanges, returns or refunds include, but may not be limited to the undermentioned: Custom Orders, Custom Indoor and Outdoor Furniture, Indoor and Outdoor Furniture (non-custom), Custom Cabinetry, Cabinetry, Fixtures, Lighting Fixtures, Lamp Shades, Light Bulbs, Rugs and Rug Pads, Wall Arts and Wall Decors, Artworks, Wall Sculptures, Doors, Windows, Mirrors, Plants (faux and realistic), Botanicals (faux and realistic), Planters, Vessels, Troughs, Mattresses and Mattress Foundations, Games and Gifts, Housekeeping Articles, Fabrics and Textiles, Leathers and Materials, Curtains and Draperies, Window Treatment Hardware, Curtain Hardware, Window Shades and Blinds, Window Shutters, Live and Manufactured Stone, Countertop and Backsplash Materials, Bathroom Faucets and Fixtures, Sinks and Vanities, Toilets and Bidets, Bathtubs, Soaking Tubs, Jetted Tubs, Kitchen Faucets and Fixtures, Gym Equipment, Flooring Materials, Decking, Tiles, Wallpaper and Wallcoverings, Indoor and Outdoor Fireplaces and Firepits, Home Decor and Accessories (mirrors and medicine cabinets, pillows, blankets and throws, comforters, sculptures, objects, bowls, vases, vase fillers, fountains and pedestals, books, bedding, baskets and hampers, bottles and jars, bowls and boxes, candle holders, office decor, picture frames, trays, bathroom accessories, towels and bath mats, kitchen accessories and linens, kitchen gadgets and utensils, kitchen and countertop organization articles, cutlery, drinkware and dinnerware, serveware, bar and wine essentials, silverware, flatware, table linens, dining accessories, cookware, small and large appliances, audio and television electronics, smart home devices and home automation electronics, mailboxes, home facade numbers, holiday decor, seasonabl decor, soaps and lotions, scents, home fragrance, everyday organizational articles, cabinetry hardware, outdoor furniture covers, umbrellas, gazebos, pergolas, etc.), Backordered Items, and Sale Items.

Items/Rooms/Services designated with an asterisk (*) symbol indicate that an Item/Room/Service is non-cancellable, non-exchangeable, non-returnable, and non-refundable on any Phase Deposit Form, Budget & Spend Approval Form, Furniture & Decor List, Quote, Proposal, Pro Forma Invoice, Invoice, Balance Invoice, Paid Invoice, and Final Cost Summary Form.

When you order a backordered item, you are authorizing Eon Interior Design to special-order an item for you so that the item can ship when it becomes available. Placing a backorder is committing to purchasing that item, much like a pre-order. Any backordered item(s) will be ordered for you on a non-cancellable, non-exchangeable, non-returnable, and non-refundable basis and will ship as soon as the item(s) are available.

We reserve the right to deny the issuing of any exchange, return, or refund. We will issue a replacement of a same or similar item for any damaged or defected product as long as all of the conditions indicated above are satisfied.

Phase Deposits paid by Client pursuant to the terms of Estimated Individual Budgetary Phases are due upon signature of Client's agreement with Eon Interior Design to initiate interior design services. All such deposits are non-refundable.

Interior Design Service Deposits, Installments, and Payments paid by Client pursuant to the terms of the Interior Design Agreement are due upon signature of Client's agreement with Eon Interior Design to initiate interior design services. Such deposits are non-refundable. Items/Rooms/Services designated with an asterisk (*) symbol indicate that an Item/Room/Service is non-cancellable and non-refundable on any Phase Deposit Form, Budget & Spend Approval Form, Furniture & Decor List, Proposal, Pro Forma Invoice, Invoice, Balance Invoice, Paid Invoice and Final Cost Summary Form.

If you engage Eon Interior Design’s interior design services, sign our agreement stating your commitment to a specific minimum merchandise spend, and subsequently you decide to terminate the agreement with Eon Interior Design, in addition to any other rights and remedies available to Eon Interior Design under these terms, you will pay a cancellation fee of one hundred percent (100%) of the combined total merchandise budget and the design service fee that you agreed upon with Eon Interior Design in the signed agreement (“Cancellation Fee”). The Cancellation Fee is payable and due to Eon Interior Design within two (2) business days upon receipt of an invoice, unless otherwise noted. Additionally, any installment payment issued towards a “Phase Deposit for Estimated Individual Budgetary Phase”, a “Phase Deposit Procurement & Design Service” and a “Design Service Procurement Deposit” is 100% non-cancelable and 100% non-refundable and may be utilized towards a Cancellation Fee and not towards merchandise procurement. If you have not yet signed our Interior Design Approval Form, then this cancellation policy applies; please see below for the cancellation policy that applies if you have signed off on our Interior Design Approval Form, authorizing Eon Interior Design to order items from your interior design renderings.

If you engage Eon Interior Design’s interior design services, sign our agreement stating your commitment to a specific merchandise budget spend, and additionally sign our "Interior Design Approval Form" authorizing Eon Interior Design to proceed with ordering all items reflected in our interior design renderings, and then subsequently you decide to terminate the agreement with Eon Interior Design, in addition to any other rights and remedies available to Eon Interior Design under these terms, you will be responsible to pay for all items approved by you for order in the Interior Design Approval Form, and to pay for all warehouse fees, installation fees, in-bound vendor freight and shipping fees, and any other ancillary fees associated with the items from your order within two (2) business days of receipt of an invoice. Additionally, a cancellation fee of one hundred percent (100%) of the combined total merchandise budget and design service fee that you agreed upon with Eon Interior Design in the signed agreement (“Cancellation Fee”) will be assessed and applied (the Cancellation Fee will be added to the invoiced amount for all items approved for order in the Interior Design Approval Form). The Cancellation Fee is payable and due to Eon Interior Design within two (2) business days upon receipt of an invoice, unless otherwise noted.

In accordance with our non-refundable payment policy, in the event that the Client wishes to cancel their project and no longer proceed with the contract, all payments made by the Client prior to the cancellation shall be considered nonrefundable and shall be fully retained by Eon Interior Design. The Client acknowledges that all payments made to Eon Interior Design are considered fully earned upon receipt and are nonrefundable. In the event that the Client decides to cancel the project and discontinue the contract, any payments made shall remain the property of Eon Interior Design and shall not be refunded. This clause applies regardless of the status of services rendered or any merchandise ordered, and the Client acknowledges and agrees to this payment retention policy by entering into this contract.

The Client agrees that any service fees for additional design services performed outside the agreed-upon scope of work shall become immediately due upon the Client's request for project cancellation. These fees will be assessed and added on top of the payment retention of any non-refundable payments made to Eon Interior Design. The Client acknowledges that all such fees are separate from the non-refundable payments and will be payable in accordance with the terms outlined in this contract.

A “sign off” of a budget may be achieved by signing our "Estimated Budget & Spend Approval Form", verbal communication, or written acknowledgment, and will be utilized as the Client’s authorization for Eon Interior Design to proceed forward with building out our design and assessing any and all associated merchandise fees incurred and due.

We reserve the right to deny the issuing of any refund for returns of goods or services.

GOVERNING LAW AND CHOICE OF FORUM

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, breach, termination, enforcement, interpretation, or validity, the parties agree to resolve such disputes through the following tiered process before initiating arbitration or any other legal proceedings:

1. Direct Negotiation: The parties shall first attempt to resolve the dispute through good-faith discussions between themselves. Either party may initiate this process by providing written notice of the dispute, and both parties shall engage in meaningful negotiations to reach a mutually agreeable resolution within ninety (90) days of the notice.

2. Mediation: If the dispute remains unresolved after the direct negotiation period, the parties shall proceed to mediation conducted by a mutually agreed-upon mediator or, if they cannot agree, a mediator appointed between the two parties. The mediation shall take place remotely via a Zoom meeting in Miami, Florida with each party bearing its own costs and sharing the mediator’s fees equally. Mediation shall be completed within ninety (90) days of initiation unless otherwise agreed in writing.

3. Arbitration: If mediation does not result in a resolution, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Miami, Florida and the arbitrator’s decision shall be final and binding on both parties. We agree that any claim or dispute between us shall be resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The Substantive law is Florida law. Any award by one arbitrator may be entered as a judgement in any court having jurisdiction. The arbitration shall take place in Miami, Florida. Any arbitration will be heard and decided by a single arbitrator. This arbitration agreement governs all matters arising out of or relating to these Terms and Conditions of Sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. With respect to international sales, the parties agree that this arbitration agreement also applies.

Compliance with each step of this dispute resolution process is a condition precedent to initiating arbitration or litigation. Failure to engage in direct negotiation or mediation before seeking arbitration may result in dismissal of the claim. Nothing in this clause shall prevent either party from seeking injunctive relief or equitable remedies in a court of competent jurisdiction where necessary to prevent irreparable harm.

SEVERABILITY

If any term or other provision of these Terms & Conditions of Sale are determined to be invalid, illegal, or incapable of being enforced by any rule or law, or public policy, all other conditions and provisions of these Terms & Conditions of Sale shall nevertheless remain in full force and effect so long as the economic or legal substance of the transaction(s) scrutinized hereby is not affected in any manner materially adverse to any party. Upon a determination that any term or other provision is invalid, illegal or incapable of being enforced, the parties hereto shall negotiate in good faith to modify these Terms & Conditions of Sale so as to effect the original intent of the parties as closely as possible in an acceptable manner to the end that transactions scrutinized hereby are fulfilled to the extent practicable.

PRIVACY

Our Privacy Policy’s terms and conditions found at www.eoninteriordesign.com/privacy-policy govern the collection procedures of an individual's personal data as it relates to your purchase of products through the www.eoninteriordesign.com Site. Please refer to our Privacy Policy for further details, which form a constitutive part of these Terms and Conditions of Sale and Use.

BINDING AGREEMENT

These Terms and Conditions of Sale, Site Policies, and our order confirmation, shall be considered the final agreement between you and Eon Interior Design regarding the matters comprised in these Terms and Conditions of Sale.

FORCE MAJEURE

Eon Interior Design shall not be liable for any failure in its performance caused by circumstances beyond its reasonable control.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS AND CONTENT INCLUDED IN THE www.eoninteriordesign.com SITE NOR AS TO THE MERCHANDISE BEING SOLD ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER RENOUNCES ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO SUGGESTED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE INCLUDED ON OUR ORDER CONFIRMATION. THE PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE www.eoninteriordesign.com SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. VARIOUS STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT BE APPLICABLE, AND YOU MAY BE ENTITLED TO ADDITIONAL RIGHTS.

By viewing our designs via text message, email exchange, or by entering your provided password and proceeding forward to view our designs on our Website, "www.eoninteriordesign.com", you agree to Eon Interior Design’s terms found on www.eoninteriordesign.com/terms. The project graphics, renderings and text provided in all contents of our designs shared in any form of deliverable are the property of Eon Interior Design and are protected by the U.S. copyright laws. Unauthorized reproduction, display or other dissemination of such materials is strictly prohibited and constitutes copyright infringement. Additionally, our designs shared in any form of deliverable and via this Website may contain or reference trademarks, copyrighted materials, trade secrets, technologies, products, processes, or other proprietary rights of Eon Interior Design and/or other parties. No license to or right in any such trademarks, copyrighted materials, trade secrets, technologies, products, processes, and other proprietary rights of Eon Interior Design and/or other parties is granted to or conferred upon you. All media displayed is not to be reproduced or distributed in any capacity, including but not limited to, sharing, printing, screen captures, and downloading. Eon Interior Design does not release any of its files, models or drawings, including, but not limited to any AutoCAD drawings (.DWG), SketchUp models (.SKP), Revit files (.RVT), V-Ray files (.VRSCENE), and Request For Proposal documentation (RFP's) due to liability and preservation of ownership rights. All such files are the property of Eon Interior Design and are protected by the U.S. copyright laws. Additionally, each individual or party who accesses our designs via text message, email exchange, or via all our Websites is deemed to have agreed to these terms.

Any renderings, drawings, floor plans, and depictions found on our Websites and delivered to a client through our websites, electronic signature platforms, emails, and text messages are all conceptual only and are for the convenience of reference. They should not be relied upon as representations, express or implied, of the final detail of a design. Eon Interior Design expressly reserves the right to make modifications, revisions, and changes it deems desirable in its sole and absolute discretion. All depictions of appliances, counters, furnishings, finishes, lighting, decor, plumbing fixtures, soffits, floor coverings and other matters of detail are conceptual only and are not necessarily included in each design. Dimensions and square footage are approximate and may vary with actual design and construction implementation.

Our design presentations are very time-sensitive deliverables and expire within twenty-four (24) hours of their delivery date and time. If any required phase deposit(s) are not provided to Eon Interior Design by Client prior to or within the twenty-four (24) hour window after a presentation is delivered, then a project will be considered to be placed in a hold status until the required 50% phase deposit is rendered to Eon Interior Design by the Client, which will then and only then, also reactivate presentation access to the Client. Due to the time-sensitive nature of our services and product availability, if a client is unresponsive to our follow ups for more than five (5) business days after the delivery date of our design presentation, Eon Interior Design will proceed forward with processing all its selected articles from the entire design presented in an effort to complete procurement for the entire project, in accordance with our design, contract and terms. All applicable payments associated with our services and procurement processes are still due upon receipt and to be rendered within two (2) business days.

Trade Secrets: This information is considered Trade Secret and owned by Eon Interior Design: Eon Interior Design’s own list of suppliers including its vendors, manufacturers, contractors, subcontractors, factories, partners, dealers, agents, brokers, fabricators, warehouse names and addresses, product wholesale and dealer pricing from all its suppliers, any of its supplier’s documents, quotes, proposals, purchase orders, sales order, receipts, invoices, pro forma invoices, supplier names and addresses, shipment tracking numbers for any orders, product brand names, product model numbers, product serial numbers, and product item numbers as these documents and information hold proprietary trade secrets of Eon Interior Design and are strictly confidential. Clients do not have any right to access Eon Interior Design’s Trade Secrets.

Client agrees to follow and honor all project timeline phases in a timely manner as outlined within our Project Timeline provided for every project. Clients are to provide responses to Eon Interior Design as promptly as possible and within 1-3 business days from the date of our last correspondence or outreach across any communication platform. Continuous and ongoing delayed client responses may incur additional design service fees in order to manage and maintain any additional and necessary follow up communication from our end. All additional service fees will be billed against our hourly rate as outlined in our contract.

Non-Responsiveness: If you engage Eon Interior Design’s services and are non-responsive to emails, text messages, and phone calls (at the email address and contact phone number you provided to Eon Interior Design) for a period of thirty (30) days or more, then, any and all funds or payments you made to Eon Interior Design become one hundred percent (100%) earned by Eon Interior Design at such 30-day point in time. Subsequent to such thirty (30)-day period of time, Eon Interior Design shall have no obligation to you to provide goods, services, or a refund of any kind.

All our contracts and the agreed upon scope of work within our contracts are not to exceed one full calendar year of time. In the event a client’s project continues beyond one calendar year of time, a one-time annual fee per each additional year in the amount of $1,500.00 will be assessed and due upon receipt of invoice and within two (2) business days for such fees.

Client grants the right to Eon Interior Design to document Eon Interior Design's work by taking photography and videography on a Client's project and to publish such media on Eon Interior Design's website and in marketing and promotional materials for Eon Interior Design. All documented media is the property of Eon Interior Design.

Moral Clause: If at any time during the execution of the Signed Contract, the Client makes a derogatory, disparaging or a defamatory statement about Eon Interior Design and its services, to injure, tarnish, damage, or otherwise negatively affect its reputation, or engages in any act which brings Eon Interior Design and its services, which shocks or offends its reputation, such act or statement shall constitute a Material Breach of this Agreement and Eon Interior Design may, at its option and without limiting its other rights and remedies, Terminate this Agreement in its entirety without any liability to Eon Interior Design.

Unprofessional Conduct: No Client shall treat any of Eon Interior Design’s associates and its affiliates with disrespect or discourtesy. The Client agrees to be professional and respectful in their dealings with Eon Interior Design and its associates and its affiliates.

Prohibited Harassment: No Client shall: a) Make offensive or derogatory comments to any person working at Eon Interior Design, either directly or indirectly, whether verbally, in writing, or through the use of electronic devices or Internet services; b) Engage in activity such as slander, sabotage, ostracism, badgering, withholding resources, disruptive treatment and/or conduct that intimidates or is hostile. In the event that the Client commits such unprofessional conduct or harasses Eon Interior Design and its associates and its affiliates, these acts constitute a total breach of the Service Contract.

Merger Clause: These Terms and Conditions shall be considered the final agreement between the contracting parties and shall supersede all prior agreements, understandings, and negotiations between the parties. The contracting parties agree that all previous negotiations and correspondence, written and/or oral, are to be considered null and void.

No Waiver: The waiver by any Party hereto of the breach of any provision of this Agreement will not operate or be construed to operate as a waiver of any subsequent, contemporaneous, or other breach of any party.

The parties agree that this contract cannot be modified orally and any attempt to modify it orally will be void. The parties also agree that this contract can only be modified by a notarized written agreement of both parties, and if this requirement is not met, the written agreement of modification will be void.

Confidentiality: The terms of this Agreement and the Terms of the Design Service Agreement are strictly confidential. Neither party shall copy or disclose the terms of this Agreement, or any other confidential information acquired or disclosed to such party to a third party, except as is necessary to implement this Agreement or as may be approved in writing by the other party. The obligations set forth in this Section shall survive any termination of terms on this Agreement.

Attorney Fees: If any party incurs any costs and/or attorneys’ fees with respect to the enforcement of this Agreement against the other party, the prevailing party shall be entitled to recover from the other party all such costs and reasonable attorneys’ fees.

These terms and conditions are subject to change without notice, from time to time in our sole discretion. Any amendments to these terms and conditions will be posted to this website, acting as notification.

ALL MODIFIED TERMS SHALL BE EFFECTIVE WITHIN SEVEN (7) DAYS OF THEIR MODIFICATION OR ADDITION TO THE EON INTERIOR DESIGN WEBSITE. IT IS THE CLIENT'S RESPONSIBILITY TO CHECK THE TERMS ON THE EON INTERIOR DESIGN WEBSITE FROM TIME TO TIME TO BE AWARE OF ANY MODIFICATIONS OR ADDITIONS.

End of Terms